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I keep it to myself

Learn all about online fraud and the risks of identity theft

What are the risks? What are the traps? How can I protect myself?
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Easy ways to avoid becoming a victim of cybercrime

Here are 9 simple things you can do to avoid getting scammed!

  1. Be aware of the ways that scammers try to get you to react:

    Urgency

    The goal of scam artists is to get you to act fast without thinking by creating a sense of urgency and emphasizing the consequences if you don’t act immediately.

    Gain

    The goal here is to make you believe you’ve won a prize or are receiving a perk of some kind, even though you didn’t ask for it or enter any contests. Scam artists will often appeal to your desire for financial gain to get you to divulge personal information.

    Problem

    The goal of scam artists is to tell you that there is a problem in your account. They'll tell you that you need to disclose personal information to fix the problem.

    Ways that scammers get you to react impulsively

    Urgency Gain Problem
    You’re asked to update your personal or banking information You're told a purchase, refund or money transfer has been made on your account You're told there's been a problem or updates for applications or Windows, or that a password has expired or you've exceeded your disk space, etc.
    You're told you owe money to a tax agency You're told you've won a prize, a trip, etc. You're told there's been a problem delivering a package
    You're asked to donate money directly after a natural disaster or tragic event, or for some other reason You're told you'll get an unbelievable discount You're told there's a problem with your credit or debit card or account, that it's been suspended or that there's been fraudulent transactions or unauthorized charges on it
    Urgency
    You’re asked to update your personal or banking information
    You're told you owe money to a tax agency
    You're asked to donate money directly after a natural disaster or tragic event, or for some other reason
    Gain
    You're told a purchase, refund or money transfer has been made on your account
    You're told you've won a prize, a trip, etc.
    You're told you'll get an unbelievable discount
    Problem
    You're told there's been a problem or updates for applications or Windows, or that a password has expired or you've exceeded your disk space, etc.
    You're told there's been a problem delivering a package
    You're told there's a problem with your credit or debit card or account, that it's been suspended or that there's been fraudulent transactions or unauthorized charges on it
  2. Check whether the sender's email address seems real and legitimate (especially the part after the @ sign: is it a business address or personal address?).

  3. Think about whether the email makes sense. Question the context. For example, did you actually enter a contest? Are you expecting a package? And if the email is from someone you know, does this person normally speak to you this way, with this kind of tone or language? Does it sound too good to be true?

  4. Hover your mouse over the link (without clicking on it), so that you can check whether the address seems legitimate and matches the sender's company. Watch out for addresses that look similar to the real thing but aren't exactly the same.

  5. Never provide confidential personal information in an email (e.g., social insurance number, credit card number, date of birth, password).

  6. Don't be deceived by familiar logos or visual styles, as they can be easily copied into a scam email or website and made to look like the real thing.

  7. Never open email attachments if you don't know the sender.

  8. Make sure your personal computer is protected:

    • Install security updates for your software.
    • Install anti-virus software that has an automatic update feature.
    • Install anti-spyware software.
    • Install anti-spam software.
  9. Have you backed up your data, files and memories somewhere other than your computer/device? If not, copy your files to an external drive.

If you ever fall victim to fraud, be sure to notify your financial institution.

I keep it to myself

presented by

I keep it to myself

An initiative to better protect personal and banking information online sponsored by

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